Administrative Care Coordination/ACC Program
Phone - 410-222-7541or 410-222-4380
En Español - 410-222-4093 or 410-222-4155
Fax - 410-222-4150
When emailing inquires, please do not include any personal information such as social security or Medicaid ID #s to protect your privacy.
Email: hdaccomb@aacounty.org
Administrative Care Coordination (ACC) provides services to County residents who are enrolled in (or who may be eligible for) Medical Assistance(Medicaid). ACC can help you:
- understand your Medicaid benefits and how to access services.
- find a primary care doctor or specialist in your MCO’s network
- find a dentist Maryland Healthy Smiles Dental Program
- connect with Medicaid transportation services
- get your prescriptions filled
ACC can explain:
- your MCO choices. MCO Comparison Chart
- the health care services you can get out of network and without a referral, like prenatal care (if you already started prenatal care) and family planning services
- your annual right to change MCOs
- how to renew your Medicaid benefits by contacting the Anne Arundel County’s Eligibility & Enrollment Program at 443-510-7784 or through the Maryland Health Connection
- how to keep your information updated and how to get a new Medicaid card if your card is lost or stolen
- your appeal and grievance rights and connect with the HealthChoice Helpline at 800-284-4510
Additional Resources to Health Insurance Benefits:
- Children Medical Service (CMS) for Special Medical Needs for Uninsured Children
- MD Medicaid HealthChoice Program/Administrative Care Coordination/Ombudsman Services Brochure - English
- MD Medicaid HealthChoice Program/Administrative Care Coordination/Ombudsman Services Brochure - Spanish
- Medicaid Benefits and Resources for Medicaid Recipients (Not Pregnant Population) - English and Spanish
- Medicaid Benefits and Resources for Pregnant Recipients - English and Spanish
- Medicaid Benefits and Resources for Non-Citizen Pregnant Maryland Residents - English and Spanish
- Medical Assistance Information Guide
- More information about Medicaid/HealthChoice
Medicaid Provider Information:
The ACC also offers outreach and education to health care providers and the community.
HealthChoice Providers can access Medicaid program updates, forms, and fee schedules on these pages:
HealthChoice Provider Helpline: 1-800-766-8692
Provider HealthChoice Helpline Information
Prenatal care providers can access the Maryland Prenatal Risk Assessment (MPRA) form here:
MD PRENATAL RISK ASSESSMENT FORM
Maryland Medical Assistance Program Transmittal.
CONSENT FOR STERILIZATION - English
CONSENT FOR STERILIZATION - Spanish